One unit, one price, no per-user gotchas. Your support team grows free.
For new brands. Try the platform on us.
Up to 2,500 shipments / mo.
Up to 25,000 shipments / mo.
25k+ shipments, multi-store.
| Capability | Solo | Starter | Atelier | House |
|---|---|---|---|---|
| Branded tracking page | ✓ | ✓ | ✓ | ✓ |
| Shopify App Proxy | ✓ | ✓ | ✓ | ✓ |
| Custom domain | — | ✓ | ✓ | ✓ |
| DHL + USPS tracking | ✓ | ✓ | ✓ | ✓ |
| Klaviyo email notifications | ✓ | ✓ | ✓ | ✓ |
| Notification milestone toggles | Basic | All | All | All |
| Upsell module (tracking page) | — | — | ✓ | ✓ |
| Dashboard analytics | — | ✓ | ✓ | ✓ |
| Subscription health monitor | — | ✓ | ✓ | ✓ |
| SLA | — | 99.9% | 99.9% | Custom |
| Support | Community | Slack | Dedicated |
WISMO tickets are your most expensive support category. When customers can see their package moving — on your branded page, in your voice — they stop asking where it is.
Exact numbers depend on your volume, your Klaviyo flows, and what you put in the upsell module. Talk to us about what realistic looks like for your store.
Talk to us →No. Bring the whole team. We charge per shipment.
A unique tracking number, regardless of how many parcels it covers.
Yes. Upgrades take effect immediately; downgrades at the next billing cycle.
Only for House — and only if you ask for a bespoke onboarding.
Yes — 30% off any tier, on request.
EU data residency available on Atelier and House plans. Security documentation available on request.
Fourteen days, no credit card, your existing data carried over.
